Tally's Mojos Shipping Policy

At Tally’s Mojos, we're committed to providing clear, reliable shipping for our valued customers across the U.S. We partner with trusted carriers, offer real-time tracking for every order, and back our products with a satisfaction guarantee and a straightforward returns process.

🎉 Good News! Enjoy FREE Standard Shipping on all U.S. orders of $59 or more! 🎉

📦 Shipping Rates & Options (U.S. Orders)

• FREE Standard Shipping:

  • Eligibility: All U.S. orders totaling $59 or more (after any discounts, before taxes).

  • Estimated Delivery: 5–7 business days.

• Standard Shipping (For orders under $59):

  • Cost: Typically 5 - 8. The exact rate is calculated at checkout based on your ZIP code.

  • Estimated Delivery: 5–7 business days.

• Tally’s Express Shipping:

  • Cost: An additional $10 on top of any standard shipping fees (or if your order is over $59, it's just $10).

  • Estimated Delivery: 2–3 business days.

• Priority Overnight Shipping:

  • Cost: Varies. Please check ZIP code availability and the exact rate at checkout.

  • Estimated Delivery: 1–2 business days*.

  • *Availability for Priority Overnight is limited to select areas. Please verify at checkout.

⏱ Estimated Delivery Times Overview

Please note: "Business days" do not include weekends or public holidays.

🔄 Order Processing

1. Order Confirmation & Packing:
   We take great care in preparing your order! Every Tally’s Mojos item is hand-inspected and carefully packed, typically within 24 business hours of your order confirmation.

2. Carrier Handoff:
   We ship via reliable carriers such as USPS, UPS, or FedEx—whichever option ensures your Mojos reach you quickly and safely.

3. Tracking Your Order:
   Once your package is on its way, you’ll receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery's progress.

↩️ Returns & Exchanges

We want you to love your Tally's Mojos!

• If you receive a damaged or incorrect item, please report it to us at [email protected] within 14 days of receipt for a full refund or exchange.

• We will cover the return shipping costs for items that are verified as damaged, defective, or incorrect on our part.

• Refunds or exchanges are typically processed within 3–5 business days of us receiving and inspecting the returned item.

For more details, please see our full [Link to Returns Policy Page].

❓ Frequently Asked Questions (FAQs)

• How do I qualify for free shipping?

  • We offer free standard shipping on all U.S. orders with a subtotal of $59 or more, after any discounts are applied and before taxes. The free shipping option will automatically be available at checkout if your order qualifies.

• Can I update my shipping address after placing an order?

  • Please email us at [email protected] as soon as possible, preferably within 2 hours of placing your order. We’ll do our best to adjust the address before your package is dispatched, but we cannot guarantee changes once an order is in processing.

• Do you offer gift-wrapping?

  • Yes, we do! Simply select the “Gift Wrap” option at checkout for a beautifully wrapped package, complete with an optional handwritten card. Perfect for sending a special Mojo to a loved one!

• How do I know when my order has shipped?

  • You’ll receive a “Shipping Confirmation” email as soon as your order leaves our hands. This email will include your tracking link. You can also check your order status by logging into your account dashboard on our website.

We're excited for you to receive your Tally's Mojos treasures! If you have any other questions about shipping, please don't hesitate to contact us at [email protected].